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Move-Out Inspections & Charges

On or just before the scheduled move-out date, conduct the final move-out inspection.

Final inspection​

  • Verify whether the tenant addressed any previously noted issues.
  • Add photos and detailed notes to the AppFolio move-out report.
  • Input applicable charges into AppFolio, accounting for:
    • The tenant's length of stay.
    • Normal wear and tear (e.g., do not charge for standard paint wear after three years of occupancy).

How to do the move-out inspection​

  1. Go to AppFolio Inspections (https://nyla.appfolio.com/maintenance/inspections) and create a new inspection.
  2. Add an Area for each room; in each area add photos and notes.
  3. When complete, Mark Inspection Done — after this, the report cannot be edited.
  4. Send a copy to the tenant for record keeping.
TODO

Create reusable inspection templates in AppFolio.

Finalize the move-out​

  1. Go to the Move-Out for the tenant in AppFolio.
  2. Enter move-out charges.
  3. Ensure Bank Info has been submitted for the security-deposit refund.
  4. Ensure the mail-forwarding address has been entered.
  5. Finish Move Out.
  6. Approve the bill for the security-deposit refund.