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Standard Approval Package

The written form of your 1-3-1 — what you bring to NOVA (or send an approver/owner) so a decision can be made quickly and consistently.

Required contents (the 1-3-1)​

  1. The Problem — root cause (the first "1") — one-sentence statement of the root cause, not the symptom, plus the property/unit.
  2. Investigation findings — what you checked (GL, past WOs, email, lease, purchase/warranty, market) and what you found.
  3. Three options (the "3") — each realistic option with cost, timeline, risk, and pros/cons. One may be "do nothing / wait & monitor."
  4. Recommendation (the final "1") — your recommended option and why.
  5. Supporting documents — quotes/bids, GL excerpts, comps, lease clauses, photos.
  6. Urgency — emergency / same-day / scheduled / routine, and any deadline.
  7. Anticipated questions — the approver's likely questions, answered in advance.

Template​

Property / Unit:
Problem (root cause, not symptom):

Investigation (sources checked & findings):
  - GL:
  - Past / recurring work orders:
  - Email history:
  - Lease:
  - Purchase / warranty history:
  - Market / research:

Option 1:   <option> — cost / time / risk
Option 2:   <option> — cost / time / risk
Option 3:   <option> — cost / time / risk   (may be "do nothing / wait")

Recommendation & rationale:
Supporting docs attached:
Urgency / deadline:
Anticipated questions (answered):
AI can draft this — you own it

It's fine to have AI assemble a first draft from the notes you gathered. You must read it, verify every figure and claim, and be able to defend it. See Using AI Responsibly.